1. Did you request the service on your initial order form, send an email to request the service, or use the https://messagewatcher.com/request-services/ to let us know you wanted this archived?
  2. Did you reauthorize the archiving of this service when a reauthorization request was sent? Social media platforms require reauthorization so services can’t access your content indefinitely.
  3. If yes to both of the questions above please email [email protected] with details.