How to manage RingCentral phones with MessageWatcher integration

After authorizing your RingCentral account with MessageWatcher you may utilize our compliance portal to manage your phone archiving.  Note, you will need to assign each phone number to a user within our portal to archive it.

The final step to start archiving your phone numbers is to assign each phone number to a user within our compliance portal. Logon to your MessageWatcher compliance portal to complete the following steps.

  1. Select the “Users” menu item
  2. Select the “RingCentral Account” that is shown,
  3. Select the RingCentral User Account
  4. Select the “RingCentral” top menu link as shown below.

To assign your phone numbers to users in our compliance portal please complete the following steps.

  1. While on the RingCentral User screen scroll down to the Add Phone button or if you have users setup then select the Edit icon next to the “Associated Name”
  2. You can click on the Add Phone button.
  3. Choose the number you wish to assign then using the drop-down list select the user that is assigned to the phone number listed.
  4. Select the “Apply” button.
  5. To then assign that number to the correct person, click on the edit icon under the Associated Name title.
  6. Choose the name from the dropdown menu.
  7. Click update.

Note – Please repeat this process for all unassigned phone number listed if you would like to archive the phone number shown.

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MessageWatcher archiving complies with all the above companies' terms, conditions, and related policies.