How do I review policy violations?

  1. Along the left menu click on the Flag icon (Message Review)
  2. See Message Review section in the main body of this reference.
  3. You can then click on the messages to view the message content.
  4. When viewing the item the gray box at the top will indicate which policy and which rule caused the violation (flag).
  5. If you click on the down arrow at the far right of the gray Policy Violation box it will display the violation with 5-10 words before and after the rule violation to show you the context of the issue. This will hopefully save you time in reviewing your policy violations.
  6. Policy violations will also be highlighted in light blue throughout the message if you would like to read through the entire message.

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