How do I add a new user?

  1. You must have the account administrator role to add a new user.  You can first go to the Users tab.
  2. Click on the Add New User button.
  3. Type the user’s name.
  4. Type the user’s email address without @ and without the domain.
  5. Choose the domain from the drop down menu.  If the domain you want is not listed then use the Add Domain button to add a new domain name.
  6. Click Next.
  7. On the next screen you can choose which services to add for this user.  For example, you could enable YouTube like in the screenshot below.
  8. Next you can choose Archive Only, Reviewer (someone who can review emails for a specific group or groups), or Account Administrator.
  9. Choose the Group that this new user will belong to from the drop down menu.
  10. If the new user is a Group Reviewer select Group Reviewer otherwise leave this choice as Group Member.
  11. If the new user is a Group Reviewer or Account Administrator then they will need login credentials so type in the name you want them to use to log into the MessageWatcher portal.
  12. Provide a password.  The password can be changed by the user then they login or they can use the Forgot Password button on the MessageWatcher portal login screen.
  13. Confirm the password.
  14. The final step is to hit the Add button.
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