You will need to prepare your Instagram account for archiving, specifically you will need to do these two steps before your account can be archived.
Please use the Instagram mobile app to prepare your account for archiving: Verify that your Instagram account is a business account. More on that can be found here – https://help.instagram.com/502981923235522
Link your Instagram account to your Facebook business page. More on that can be found here – https://help.instagram.com/176235449218188. Please note that you only need to link your Instagram account to your Facebook account. You do not need to share Instagram to your Facebook page.
To enable social media services, you can always email [email protected] or you can enable the services in your portal using the steps in the screenshot below.
Click on the Users tab.
Click on All Users to find the user who would like Instagram archiving.
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MessageWatcher archiving complies with all the above companies' terms, conditions, and related policies.