Why didn’t I have to use two-factor (2FA, MFA, multifactor) to login?

After you enter your two-factor authentication code the system prompts you to “trust your device” when you logon. By default, it will trust the device so you don’t need to use 2FA on an office computer. You will need to clear your cookies for our site if you want to reset this.

Or, you can disable multi-factor authentication in your portal following the steps in the screenshot below.

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