Zoom Phone Integration Usage

By authorizing your Zoom account with MessageWatcher the following permissions will be granted.

  1. View all users’ phone information/phone:read:admin
    This permission is used to retrieve a list of all users associated with your Zoom account to initialize the user into our system for archiving.
  2. View all users’ call log information/phone_call_log:read:admin
    This permission is used to archive a user’s Zoom phone call logs.
  3. View all users’ Zoom Phone SMS information/phone_sms:read:admin
    This permission is used to retrieve the Zoom phone SMS session information for archiving.
  4. View all users’ call voicemail information/phone_voicemail:read:admin
    This permission is used to archive voicemails.
  5. View all user information/user:read:admin
    This permission is used to manage the accounts that require Zoom phone data archiving.

The above permissions allow us to read your Zoom account phone information which will be archived in your MessageWatcher account. We only use “read” permissions and never create or update any Zoom account information.

After authorizing your Zoom account with MessageWatcher you may utilize our compliance portal to view Zoom phone content which includes SMS messages, call logs, and voicemails for each archived Zoom phone number.

Within the Flagged Review menu you will be able to review any Zoom messages that have been flagged for review by selecting the “Message Type” of Zoom for a selected date range.

You may also access the “Search” menu to find all Zoom messages that have been archived in your MessageWatcher account by selecting the “Message Type” of Zoom for a selected date range.